Then there is a refund to the buyer. The refund is at the Seller's expense if: a manufacturing defect was detected, an incorrect order was sent to the client. The procedure for returning the goods is regulated by Article 26.1 of the Federal Law "On Consumer Rights Protection". 1) The consumer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within 7 days if the goods were purchased in an online store, within fourteen days if the goods were purchased in an offline store; 2) The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved; 3) The consumer does not have the right to refuse a product of proper quality having individually defined properties if the specified product can be used exclusively by the person acquiring it; 4) If the consumer refuses the goods, the seller must return the money to him